Our customer philosophy reigns true in our technical services department. Technical support is available 8 a.m. to 5 p.m. CDT, Monday through Friday. Contact Dave Gotsky with service questions about your Genesis attachment and for faster service, please have your serial number available.
David Gotsky, Service/Warranty Manager
Phone: (715) 395-5252
Email: dgotsky@paladinbrands.com
Attachment Warranty Information
Technical Tips
FAQ
Technical Service Training
Genesis is pleased to offer free technical service training to equipment distributors and end users at our manufacturing plant in Superior, Wisconsin.
Click here for more information. Trade-in Program
Genesis offers a generous trade-in program of competitive attachments. Please call for product evaluation and quote.
Reconditioned and Used Attachments
Genesis has many pre-owned attachments which have been reconditioned to meet our own strict requirements for quality. Before we begin, we inspect and assess all the areas in need or repair and reconditioning. Our technicians are the best in the industry with years of experience to aid them in this process. We take pictures throughout the process and inspect the unit after each step in the reconditioning process. Even the worst cases can usually be reconditioned.
Genesis also has used equipment and custom turnkey packages available. Check our current Used Equipment list and our Excavator and Material Handler Inventory for an attachment, excavator, material handler, or a complete turnkey excavator/shear package that you’ve been looking for.
Rebuild Program
Genesis offers a complete rebuild service to return competitive attachments to their peak performance. If your attachment needs major rework, please call for an estimate and information.
For a quote or to inquire about our Trade-in, Rebuild, and Reconditioned Services, contact your territory sales representative or:
Justin Bacon, Parts, Service & Rebuild Coordinator
Phone: (715) 395-5252
Email: jbacon@paladinbrands.com
Shane Kuhlmey, National Sales Manager
Cell: (218) 343-7821
Email: skuhlmey@paladinbrands.com
Finance/Leasing Program
Genesis offers a variety of finance and leasing options. Please contact Shane Kuhlmey for more details.
Genesis Attachments is closed in 2008 for the following Holidays: Friday, July 4 (Independence Day); Monday, September 1 (Labor Day); Thursday, November 27 (Thanksgiving Day); Friday, November 28 (Friday After Thanksgiving Day); Wednesday, December 24 (Christmas Eve Day); Thursday, December 25 (Christmas Day); Thursday, January 1 (New Year’s Day) | 
